ALBANY — Alaant Workforce Solutions, the leading professional workforce services firm in New York’s Capital Region, announced that is has once again earned prestigious national recognition for providing outstanding customer service to its clients and candidates.
In winning the 2022 Best of Staffing® Client Diamond Award and Best of Staffing® Talent Award, presented by ClearlyRated, Alaant is among fewer than 2% of all recruiting firms in the U.S. and Canada to be recognized. The awards are based entirely on exceptional ratings provided by companies and candidates it serves.
This is the 6th consecutive year Alaant has earned the Best of Staffing® Client Diamond Award for its outstanding service to its clients. Alaant received satisfaction scores of 9 or 10 out of 10 from 88% of its clients, more than double the industry average of 41%. In addition, its Net Promoter Score of 82% – indicating it provides exceptionally high levels of service to its staffing clients – nearly tripled the industry average of 29%.
On average, both clients and placed candidates that work with winning agencies are twice as likely to be completely satisfied with services provided, as compares to those working with non-winning agencies, according to ClearlyRated.
Read the full brief on Saratoga Business Report (www.saratogabusinessreport.com).
