If something arrives damaged, send a photo of the damaged goods to support@printful.com, then we’ll gladly send a replacement at no cost to you.
Join the Exclusive 5T Weekly Shirt Club Today!
Welcome to our exclusive Weekly Shirt Club, where marketing and design meet style and creativity! As a member, you’ll gain access to a collection of meticulously designed shirts that seamlessly blend fashion with our company’s innovative spirit. Imagine proudly wearing a shirt that not only reflects your impeccable taste but also sparks curiosity and engages others in conversations.
Frequently Asked Questions
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What is the return policy?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Claims deemed an error on Printful’s part are covered at Printful’s expense.
Please contact us before returning any items, and read Printful’s Return Policy & Procedures here.
Printful Return Address:
Weekly Shirt Club Returns
11201 Ed Brown Road
Charlotte, North Carolina 28273Please use the above address for product returns only.
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What if my order gets lost in the mail?
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! Printful will cover the costs of reprinting and shipping a replacement order for you.
We may ask for your help before doing that, like confirming that the shipping address was correct.
Before reaching out to us, please get in touch with the shipping carrier to try locating the lost order.
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What if a product is damaged in the mail?